Dood & Frink – Returns & Refunds Policy
We want you to love your Dood & Frink pieces. If something isn’t quite right, we’re here to help.
ReturnsYou have 14 days from receiving your order to request a return.
To be eligible for a return, items must be:
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable ItemsDue to the nature of limited drops and made-to-order items, the following are non-refundable:
ExchangesWe currently do not offer direct exchanges. If you require a different size, please return your item and place a new order.
RefundsOnce your return is received and inspected, we will notify you.If approved, your refund will be processed to your original payment method within 5–10 working days.
Shipping costs are non-refundable.
Return ShippingCustomers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked service, as we cannot be held responsible for lost returns.
Faulty or Incorrect ItemsIf you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photos and details. We will resolve this as quickly as possible.
How to Start a ReturnTo initiate a return, please contact us at:[your email address]
Include:
Your order number
Reason for return
Photos (if applicable)
Dood & Frink xxxxxx
Food. Drink. Events.
